A lock that sticks, won't turn or won't latch is usually telling you something specific. These checks help you find out what.
Key won't turn
- Try a spare key: a worn key is a common cause
- Apply dry graphite or PTFE lubricant into the keyway
- Don't force it; a snapped key makes the job bigger
Door won't latch
The door may have dropped on its hinges. Tighten hinge screws and check the latch lines up with the strike plate.
Deadbolt binds
If the bolt turns freely with the door open but not closed, the strike needs adjusting.
When to call
If the lock is loose, damaged or still sticking after lubrication, call 714-933-1270. Lock repair starts at $19 on the price list. See lock repair.
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